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Who We Are

ViaVera brings 50+ years of combined experience in elder care and has helped thousands of families find the right senior living solution. We got our start helping our own community: family, church, neighbors. That's still who we are today.

Senior Living Advisors

ViaVera offers personalized placement assistance in Assisted Living, Memory Care, and Long-Term Care communities. Our services are free for families, meaning we can offer unbiased advice, guidance, and expertise.

Richmond Area Resources

Richmond Blog
Medicare Open Enrollment 2026: What Richmond Families Should Check Before December 7
Medicare Open Enrollment 2026: What Richmond Families Should Check Before December 7

Here's the honest truth: Most people keep the same Medicare plan year after year and never look at it again. And honestly, that works fine... until a parent's health changes. Then it really doesn't.

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The Early Signs of Alzheimer's: What Richmond Families Should Know This World Alzheimer's Month
The Early Signs of Alzheimer's: What Richmond Families Should Know This World Alzheimer's Month

Most families wait a year or more after they first notice something’s wrong before anyone says the word out loud. September is a hard month to keep pretending you haven’t.

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10 Questions to Ask When Touring an Assisted Living Community
10 Questions to Ask When Touring an Assisted Living Community

What to look for, what to ask, and what the answers really tell you.

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Virginia Beach Resources

Virginia Beach Blog
Medicare Open Enrollment 2026: What Hampton Roads Families Should Know, Including Military Retirees
Medicare Open Enrollment 2026: What Hampton Roads Families Should Know, Including Military Retirees

For a lot of retirees, the most expensive Medicare mistake is signing up for a plan they didn't need in the first place.

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The Early Signs of Alzheimer's: What Virginia Beach Families Should Know This World Alzheimer's Month
The Early Signs of Alzheimer's: What Virginia Beach Families Should Know This World Alzheimer's Month

The Early Signs of Alzheimer's: What Virginia Beach Families Should Know This World Alzheimer's Month

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Senior Living in Chesapeake and Suffolk: A Local Family Guide
Senior Living in Chesapeake and Suffolk: A Local Family Guide

How location, care needs, hospital access, and real driving time shape an assisted living or memory care search.

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  • "The people at ViaVera are the most caring professionals I have ever dealt with. I don't know what we would have done without them!"

    – Chris S.

  • "Jenna was extremely helpful in coordinating my uncle's transfer from Florida to Virginia. Even after his admittance, she followed up to make sure he had the proper care and was comfortable. I could not have asked for a better person to work with."

    – Thomas M.

  • "From our first meeting through move-in day, Jenna was with us every step of the way. She was truly amazing and we are forever in her debt."

    – Dan Z.

  • "Jenna was a great resource when we were seeking a place for our 111-year-old mother. Her in-depth knowledge of services available and what our needs were resulted in a perfect match."

    – Dan B.

  • "Jenna Swann is a kind, knowledgeable, warm individual who truly cares about her work and the people she touches. I would trust her with my life and have trusted her with my loved one's life and well-being."

    – Joy K.

  • "Denny and Jenna helped place a close friend with terminal cancer after he was originally denied admission. Their gentle persistence and knowledge were finally able to secure a bed in the right facility."

    – Frank R.

  • "Jenna quite literally walked us through every step of moving our 99-year-old loved one from Florida to Virginia. Her calm, confident guidance turned what initially felt like an overwhelming situation into a manageable one."

    – Chris M.